Our clinic follows PHIPA compliance and takes privacy and security seriously
Privacy Policy
Last updated: August 19, 2025
1. What Personal Information We Collect
We collect personal information that you voluntarily provide to us, including:
Name, Phone number (including for SMS messaging), Email address, Any information submitted through our contact forms, appointment booking tools, or communication channels
2. How We Use Your Information
We use your personal information for the following purposes:
To communicate with you regarding appointments, services, or updates
To respond to inquiries or provide support
To send appointment reminders, confirmations, or relevant notifications via SMS or email (only if you consent)
To improve our services and website
3. Who We Share Your Information With
We do not sell or rent your personal information to third parties.
Your personal information may be shared with trusted service providers or business partners who help us operate our business, such as: Our communications provider (e.g., RingCentral)
Our website hosting or email services
These providers are contractually obligated to protect your information and use it only to provide services on our behalf.
4. SMS Consent
If you opt in to receive SMS communications from us:
You will only receive messages related to your inquiry, appointment, or ongoing service.
SMS consent is not shared with third parties.
You may opt out at any time by replying STOP to any SMS message you receive from us.
5. Cookies and Website Analytics
Our website may use cookies or analytics tools to improve your browsing experience. You can control cookie preferences through your browser settings.
6. Your Privacy Rights
You may request to access, update, or delete your personal information at any time by contacting us at etceteramedicine@gmail.com